Welcome to the Drive Your Dream Help Center!
We’re here to make sure your experience is smooth, transparent, and exciting from start to finish.

Whether you have questions about your order, your entries, or how the giveaway works — you’ll find everything you need right here.

🏎️ Top Questions (FAQ)

1. How do I enter the giveaway?
Every purchase you make on our website earns automatic entries into the current giveaway. The number of entries depends on the package or item selected. No purchase necessary — you can find free entry instructions in the Official Rules.

2. How do I know my entries are counted?
Right after checkout, you’ll receive a confirmation email showing your order details and the exact number of entries earned. You can also log in to your account to view your total entries anytime.

3. When is the winner selected?
Each giveaway has a clearly posted end date. Once it closes, all eligible entries (both purchase and mail-in) are combined and submitted to an independent third-party drawing company for random selection. Winners are typically announced within 7–10 business days after the giveaway ends.

4. Is the drawing really random?
Yes — 100%. All drawings are conducted by a certified third-party sweepstakes administrator to ensure full transparency and fairness. No employees or affiliates of Drive Your Dream are eligible to win.

5. Can I enter without making a purchase?
Absolutely. “No Purchase Necessary” means you can submit a mail-in entry following the instructions in the Official Rules. All entries, paid or free, are treated equally in the final drawing.

6. How long does shipping take?
Orders usually ship within 3–5 business days from the time of purchase. You’ll receive tracking information by email as soon as your package is on the way.

7. What if I need to cancel or change my order?
We process orders fast, but if you need to make a change, contact our support team within 24 hours of purchase. Once your order is shipped, it cannot be changed or canceled.

8. What’s your refund policy?
There is a strict no refunds policy as mentioned in the refund policy page.

9. How will I know if I won?
The winner will be contacted directly via email and phone by a verified Drive Your Dream representative. We will also publicly announce the winner on our official website and social media pages once eligibility verification is complete.

10. How do I reach customer support?
You can reach us anytime via the options below 👇

💬 Contact Us

Email Support:
📧 support@driveyourdream.org

Our team replies to most messages within 24–48 hours (Mon–Fri).

📦 Order Support

If you need help with your order, please include your order number and email address used at checkout.

We can help with:

• Tracking or delivery issues

• Order changes or cancellations (within 24 hours)

• Refund or return requests

• Entry confirmation

🎁 Giveaway Support

If you have questions about:

• Entry counts

• Free entry submissions

• Drawing process

• Winner announcements
  Email us at support@driveyourdream.org with subject line “Giveaway Question.”

🕓 Response Time

Our customer experience team is based in the U.S.
We typically respond Monday–Friday, 9 AM – 5 PM MST.
Please allow up to 48 hours for a reply during high-volume periods near giveaway deadlines.

⚙️ Still Need Help?

If you can’t find what you’re looking for, don’t worry — we’re happy to assist personally.

👉 Email: support@driveyourdream.org

We’re here to help you chase your dream — and maybe even drive it. 🏁